Upgrade or downgrade your plan
When a plan change takes effect, and what happens to features you lose.
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#Upgrade
Only the Owner can change the plan, in Settings > Billing > Change plan. An upgrade takes effect right away. You pay the prorated difference for the rest of the current billing period, and new features are available immediately.
#Downgrade
A downgrade takes effect at the end of the current billing period. When it does, features the new plan does not include are switched off, but your data is kept:
- Pro to Starter: QuickBooks sync pauses, recurring jobs stop creating new visits, online booking closes, and checklist templates past the first 10 become read-only. You must be at 5 paid users or fewer.
- Business to Pro: API keys and webhooks stop working, single sign-on is turned off (users sign in with email and password), and extra branches become read-only.
Upgrade again later and everything comes back as it was.
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