Photo reports customers receive

What goes into the job report, how it is shared and how to resend it.

1 min readUpdated October 12, 2026

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#What the report contains

Fieldnote builds the photo report automatically when a job is completed. It contains:

  • Customer, job site, date, technician and time on site.
  • Every checklist answer, with readings outside their range flagged.
  • Photos with their captions and markup.
  • Technician notes and the customer signature.

#How it is shared

If the Job completed message is on, the customer gets a link to the report by email (and by text on Pro and Business). The link works until you revoke it from Job > Report > Revoke link. Anyone can download it as a PDF. To send it again, open the job and click Report > Resend. Technician notes marked Internal never appear on the report.

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