Photo reports customers receive
What goes into the job report, how it is shared and how to resend it.
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#What the report contains
Fieldnote builds the photo report automatically when a job is completed. It contains:
- Customer, job site, date, technician and time on site.
- Every checklist answer, with readings outside their range flagged.
- Photos with their captions and markup.
- Technician notes and the customer signature.
#How it is shared
If the Job completed message is on, the customer gets a link to the report by email (and by text on Pro and Business). The link works until you revoke it from Job > Report > Revoke link. Anyone can download it as a PDF. To send it again, open the job and click Report > Resend. Technician notes marked Internal never appear on the report.
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