Invite office staff and technicians

Add users, pick their role and get your technicians into the mobile app.

1 min readUpdated October 2, 2026

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#Send an invite

Only the Owner and Admins can invite users. Each invite link is valid for 7 days. If it expires, open the user in Settings > Team > Users and click Resend invite.

  1. Go to Settings > Team > Users and click Invite.
  2. Enter the person's name and email address.
  3. Pick a role: Admin, Dispatcher, Technician or Read-only.
  4. For technicians, set their skills (for example HVAC, plumbing, electrical) so the dispatch board can suggest them.
  5. Click Send invite. Technicians get a link to download the app and sign in.

#Seats and billing

Every active user except Read-only users counts as a paid seat. Read-only users are free. On the Starter plan you can have up to 5 paid users; Pro and Business have no user limit. A new seat is added to your bill right away and prorated for the rest of the billing period. See Add or remove seats for details.

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