Send estimates with options

Send good, better and best options and let customers approve online.

1 min readUpdated September 21, 2026

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#Create an estimate

Estimates can be sent from the office or from the technician app on site.

  1. Go to Jobs > Estimates > New estimate, or tap Estimate in the technician app.
  2. Pick the customer and job site.
  3. Add line items from your price book, or type custom ones.
  4. Optional: click Add option to offer up to 3 options, for example repair, replace or replace with a 10-year warranty.
  5. Click Send. The customer gets a link by email or text.

#Approval and expiry

The customer opens the link, picks an option and signs to approve. You get a notification, and the estimate turns into a job with the chosen line items, ready to schedule. Estimates expire after 30 days by default; change this in Settings > Invoicing > Estimates. Expired estimates can be reopened and sent again.

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