Let customers book online

#Set up online booking

Online booking is on the Pro and Business plans. Customers pick a job type and a time slot, enter their address and contact details, and the request lands in Schedule > Requests.

1. Go to Settings > Online booking and turn it on.
2. Choose which job types customers can book and how long each slot is.
3. Set how far ahead customers can book (default 30 days) and the minimum notice (default 24 hours).
4. Copy the hosted page link, or copy the embed code to add the widget to your website.
5. Choose Approve each request or Confirm automatically.

#Which slots customers see

Customers only see slots inside your business hours where at least one technician with the right skill is free. Addresses outside your service areas are refused with a message asking the customer to call you. Holidays and time off are hidden automatically.